CONTACT FAIR HAIR CLINIC
Questions before you decide? Already planning your trip? Want us to review your hair first?
Choose the contact route that fits what you need. You do not have to work through a sales funnel before speaking with the Fair team.
FAIR HAIR CLINIC · ISTANBUL · INTERNATIONAL PATIENT TEAM
01 · CHOOSE THE RIGHT ROUTE
Best for quick questions, dates, travel, pricing clarification and direct conversation.
Best if you want Fair to assess your donor, hair-loss pattern and possible treatment plan.
Best for non-medical enquiries, partnerships, press or anything that does not require patient photos.
02 · DIRECT CONTACT
Use WhatsApp for:
Real people answer when the patient team is available.
WhatsApp: +90 540 055 56 66
03 · FREE HAIR ANALYSIS
A treatment assessment needs more than a one-line contact message.
The Free Hair Analysis route is designed for patients who want Fair to review:
Fair can then give a preliminary assessment and, where responsible, an estimated graft range and treatment priorities.
Real photos. Real review. A real first answer.
Online assessment remains preliminary. Final donor quality, medical suitability, graft planning and design are confirmed in person.
04 · KEEP IT SIMPLE
05 · FOLLOW-UP
If you have already been treated by Fair, use your existing patient conversation whenever possible.
That keeps your case history, photos and previous instructions in one place.
Same patient. Same conversation when possible.
06 · MEDICAL BOUNDARY
Fair can review recovery questions remotely, but WhatsApp and contact forms are not emergency medical services.
If you have severe or urgent symptoms — for example significant breathing difficulty, collapse, severe allergic symptoms, uncontrolled bleeding or another medical emergency — seek local emergency medical care immediately.
For non-emergency postoperative concerns, contact Fair with clear photos and a description of the symptoms.
Urgent = local medical care first.
Do not wait for a website reply when a situation may require immediate treatment.
07 · LOCATION
Fair operates in Istanbul and treatments take place in a private-hospital environment.
The hospital is the medical setting. Fair remains the clinic, treatment team and patient relationship.
08 · TRAVEL QUESTIONS
Fair’s standard international journey is organised around 3 days / 2 nights.
Private transfers can be organised from both Istanbul Airport (IST) and Sabiha Gökçen International Airport (SAW).
Two nights in a 4- or 5-star partner hotel are included in the standard treatment journey, subject to availability.
09 · WHAT TO SEND
If you are messaging Fair for the first time, these details help the team answer faster:
If you have a medical condition or take regular medication, include that information when you begin the treatment assessment.
Don’t write a perfect message. Just give us enough to understand the case.
10 · RESPONSE EXPECTATIONS
Our international patient team replies during our current patient-support hours. Messages received outside those hours are answered as soon as the team is available.
11 · PRIVACY
Submitting photos for a consultation does not automatically give Fair permission to use them in advertising, social media, before-and-after galleries or other marketing.
Assessment consent is not marketing consent.
12 · QUICK ANSWERS
WhatsApp is the preferred direct route for most international-patient questions.
Use the Free Hair Analysis page and send the requested photo angles plus your hair-loss and medical information.
For clinical photos and assessment information, use the dedicated Free Hair Analysis flow or the verified patient WhatsApp route.
The patient team can explain availability and the reservation process through the official contact route. Final treatment remains subject to assessment and medical suitability.
Do not rely on a walk-in visit. Contact Fair first so the team can confirm the correct location and whether someone is available to see you.
Fair supports transfers from both IST and SAW. Choose the flight that works best unless the patient team gives case-specific travel advice.
Use your existing patient conversation where possible so the team can keep your follow-up history together.
No. Severe or urgent medical problems require local urgent or emergency medical care. Fair can support non-emergency follow-up remotely.
Ask the question. Send the photos. Or tell us where you are in the decision.
No sales funnel before a real answer. No fake response timer. No pressure to book.